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100%
247 Parcel locker
 
 
Have you ever waited in all day for a courier
 
Yes
 
No
 
 
 
Overall, what is your experience with courier and parcel pick up and delivery.
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
 
 
How satisfied are you with time slot given by couriers.
 
Extremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Would you use a drop off, pick up locker for parcels?
 
Yes
 
No
 
 
 
If no, why not?
   
 
 
 
How likely are you to use a pick up drop of locker for online shopping and returning goods.
 
Very likely
 
Somewhat likely
 
Not sure
 
Somewhat unlikely
 
Very unlikely
 
 
 
how would you like to book a drop off pick up locker.
 
Internet
 
Over the phone
 
Fax
 
phone app
 
Other
 
 
 
 
What are the main reasons you would use a locker
   
 
 
 
Age group
   
 
 
 
Are there any other comments you have for [COMPANY]?
   
 
Thank you for your time
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