QuestionPro Survey

Scale:

Agree - 5

Somewhat agree - 3

Disagree - 0

	Poor	Below Average	Average	Good	Excellent	N/A
The attitude and knowledge of the bank employee that help you was.

How was your wait time to see a representative

The knowledge of the representative was.

The services that we provide our customers.

The lighting inour facility is.

The hours our representatives that are available is.

The convience and availabilty around town are.

How would you rate the convienance of parking?

If handicapp how would you rate the accessibility of entering?

If handicapp how would you rate the accessability of parking?

If handicapp how would you rate the accessibility of the inside of the bank?

Comments/Suggestions:

Total Score:

30+ : High Service Attitude! Keep it up with a watchful eye.

20-29: Medium Lots of opportunity for improvement.

< 20 : Poor

Source: Brand Mindset by Duane Knapp