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Have you ever ordered food from McDonald's?
 
Yes
 
No
 
 
 
Overall, how would you rate McDonald's?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
 
 
How satisfied are you with your service from McDonald's?
 
Extremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Would you recommend McDonald's to a friend?
 
Yes
 
No
 
 
 
If no, why not?
   
 
 
 
For your next fast food purchase, how likely are you to purchase from McDonald's?
 
Very likely
 
Somewhat likely
 
Not sure
 
Somewhat unlikely
 
Very unlikely
 
 
 
Which of the following methods did you use to purchase your food from McDonald's?
 
Dine In
 
Drive Through
 
Order In and Take Out
 
Other
 
 
 
 
What are the THREE main reasons you didn't purchase fast food from McDonald's?
   
 
 
 
If you could change something about McDonald's what would it be?
   
 
 
 
Are there any other comments you have for McDonald's?
   
 
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