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100%
Facebook Family
 
 
Thank you for allowing us to host your recent event. So that we may improve our service, please take a moment to evaluate our performance. As you think about your event, please do so in four phases: Sales, Pre-Event, Event and Post-Event. Although you or your actual on-site contact may have worked with the same person through several phases, please rate their performance separately during each phase. Please skip any questions that do not apply to your event.





We look forward to serving you again.

 
 

How satisfied were you with the overall performances ?
 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
Other comments regarding the Sales Phase?
   
 
 
 
Satisfied Somewhat satsified Neutral Somewhat dissatisfied Dissatisfied N/A
How satisfied were you with our overall performance during the planning of your event.
 
 
Other comments regarding the Pre-Event Phase?
   
 
 
 
Satisfied Somewhat satsified Neutral Somewhat dissatisfied Dissatisfied N/A
How satisfied were you with our overall performance during the Event Phase?
 
 
Other comments regarding the Event Phase?
   
 
 
 
Agree Somewhat agree Neutral Somewhat disagree Disagree N/A
associates communicated interest in your business HOTEL
The billing process was: Accurate
Timely
Understandable
 
 
Excellent Good Average Below average Poor N/A
Overall, how would you rate ? HOTEL
 
 
Satisfied Somewhat satsified Neutral Somewhat dissatisfied Dissatisfied N/A
Overall, how satisfied were you with the performance and services of ? HOTEL
 
Please rate:


Excellent Good Average Below average Poor N/A
cleanliness/condition of meeting space
comfortable meeting environment (lighting, temperature, noise, etc.)
overall presentation/quality of food and beverages
taste and appeal of food
 
 
Other comments regarding the Post-Event Phase?
   
 
 
If you were planning to attend another event like this within the area, how likely would you attend?
 
Very likely
 
Somewhat likely
 
Neither likely/unlikely
 
Somewhat unlikely
 
Very unlikely
 
 
Throughout the entire event experience, did you encounter any problems?
 
Yes
 
No
 
 
If yes, please describe the problem.
   
 
 
If yes, which of the following statements best describes your feelings about the action taken by the hotel to resolve your problem(s):
 
Satisfied
 
Somewhat satsified
 
Neutral
 
Somewhat dissatisfied
 
Dissatisfied
 
N/A
 
 
Are there performers or vendors you would like to recognize for outstanding service?
   
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