QuestionPro Survey

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,

[MANAGER_NAME]

Manager

Hello! I am Janie. I am studying at Brunel University. I am doing some research about Tesco. Please indicate your opinions about each of the following statements. Thank you for your feedback.

	Very Agree	Agree	Neutral	Disagree	Very Disagree
Stores are conveniently located.

Store hours are convenient for my shopping needs.

Store atmosphere and decor are appealing.

A good selection of products was present.

(Store) has the lowest prices in the area.

Merchandise sold is of the highest quality.

The merchandise sold is a good value for the money.

Merchandise displays are attractive.

Advertised merchandise was in stock.

Overall, I am very satisfied with the store.

I am very satisfied with the price I paid for what I bought.

I am very satisfied with the merchandise I bought.

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,

[MANAGER_NAME]

Manager

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.