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How important are the following product characteristics to you in the selection of ?
PRODUCT
Not at all Important Somewhat Unimportant Moderately Important Important Extremely Important
Ease of Installation
Hardware Compatibility
Operating System Compatibility
Consistency with Interface
Application Software Compatibility
Completeness and Organization of Documentation
Clarity of Documentation
Accessibility of Product Support
Quality of Product Support
Value Relative to Cost
Overall Reliability
Overall Performance
 
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