QuestionPro Survey

Thank you for allowing us to host the Kalilangan Festival. So that we may improve our service, please take a moment to evaluate our performancein two phases: Sales and Pre-Event.

We look forward to serving you again.

MSU KALILANGAN FESTIVAL ORGANIZER

How satisfied were you with the overall performance during the Sales Phase?

Other comments regarding the Sales Phase?

II - Pre-Event Phase

These questions pertain to the Pre-Event Phase of your event; This includes all planning and preparations leading up to the actual event.

Other comments regarding the Pre-Event Phase?

III - Event Phase

These questions pertain to the Event itself; everything from start to finish of the event.

associates:

Other comments regarding the Event Phase?

IV - Post Event Phase

These questions pertain to the Post-Event Phase: This includes hotel follow-up and billing.

Please rate:

Other comments regarding the Post-Event Phase?

If you were planning another event in this area, how likely are you to use [HOTEL] services again?

Very likely

Somewhat likely

Neither likely/unlikely

Somewhat unlikely

Very unlikely

Throughout the entire event experience, did you encounter any problems?

Yes

No

If yes, please describe the problem.

If yes, which of the following statements best describes your feelings about the action taken by the hotel to resolve your problem(s):

Are there [HOTEL] associates you would like to recognize for outstanding service?

Based only on your personal preference, if all of the following hotel chains were located in the area where you were planning your next event, which one hotel chain would be your FIRST choice for the event: