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WILD LOTUS RESTAURANT HANOI
CUSTOMER SURVEY
 
 
We at WILD LOTUS take pride in providing you with the highest standards of QUALITY, SERVICE, CLEANLINESS and VALUE in the restaurant industry. Your opinion is extremely important in evaluating our business. Thank you for taking a moment to answer the following questions:
 
 
 
Have you visited our restaurant in the past?
 
Less than 6 months
 
Less than a year
 
1-2 years
 
3-5 years
 
More than 6 years
 
Other
 
 
 
 
How often do you dine with us ?
 
Daily
 
Weekly
 
Monthly
 
Once in three months
 
First time
 
Other
 
 
 
Food Quality
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
The food is served hot and fresh
The menu has a good variety of items
The quality of food is excellent
The food is tasty and flavorful
 
 
Restaurant
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
My food order was correct and complete
Employees are patient when taking my order
I was served promptly
Availability of sauces, utensils, napkins, etc. was good
The menu board was easy to read
The drive-thru sound system was clear
Employees speak clearly
Employees are friendly and courteous
The service is excellent
Value for price paid
Quality of food
Quality of beverage
 
 
Value
1 2 3 4 5
The food is a good value for the dollar
Prices are competitive
 
 
 
*Would you recommend our restaurant to a friend?
 
Yes
 
No
 
 
 
Please tell us how we might have improved our food and service?
   
 
WildLotus Restaurant 55A Nguyen Du - Hanoi
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