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How long have you used our company's services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which department's services did you use?
Please indicate your level of satisfaction with the following attributes of our service.
Delivery of service
Quality of training provided to your staff
Methods of communication
Quality of support
Quality of proposals created
Knowledge of our staff
Please complete the following. The service...
Was better than expected
Was worse than expected
Please rate how strongly you agree/disagree with the following statements.
Our service played a key role in increasing your business results
The cost of our service is worth the benefits achieved
We achieved the pre-established targets/goals
We understand the needs of your company
We are thorough in planning and execution
How likely are you to renew your contract with us?
How do we rate compared to other consultants/service providers?
About the same
Don't know/not applicable
Do you have any suggestions for improvement?
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