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Importance
Satisfaction
Not Important
Very Important
Not Satisfied
Very Satisfied
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2
3
4
5
1
2
3
4
5
Customer Service
Product Packaging
On-Time Arrival
Would you use an online [PRODUCT]?
Yes
No
Other (Please Specify)
What's the range of your portfolio size?
Less than USD 1K
Between USD 2-5K
Between USD 6-20K
Between USD 21-100K
Between USD 101-999K
More than USD 1M
What would you pay for an online [PRODUCT]?
Would not use one
Less than USD 20/month
Between USD 21-30/month
Between USD 31-60/month
Between USD 61-100/month
More than USD 100/month
Other (Please Specify)
What's your education level?
High School
Bachelor’s degree
Masters degree
PHD
Other
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