QuestionPro Survey

In thinking about your most recent experience with Allure Skin Care Products, was the quailty of customer service you received:

If you were not totally satisfied with the customer service, please describe the reasons for your dissatisfaction.

Was the process for getting your question resolved:

If you were not totally satisfied with the process of getting your problem resolved, please describe the reasons for your dissatisfaction.

Would you say the value of the Allure Tigress Spray, as compared to its price, is:

The following questions pertain to the customer service representative you spoke to most recently.

The customer service representative was very courteous.

The customer service representative handled my call quickly.

The customer service representative was very knowledgeable.

The following questions pertain to the process by which your most recent service contract was handled.

The waiting time for having my questions addressed was satisfactory.

My phone call was quickly transferred to the person who best could answer my question.

The automated phone system made the customer service experience more satisfying.

Consider the total package of Allure, including customer service, features and benefits, and cost. How satisfied are you with the Allure company?