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Questions marked with a * are required Exit Survey
 
 
* How would you rate your overall satisfaction with Falcon Pools as a pool service company?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Disatisfied
 
Highly Disatisfied
 
 
 
* Overall, how would you rate your weekly pool maintenance technician and our maintenance department?
 
Excellent
 
Good
 
Fair
 
Poor
 
 
 
* How do we rate in comparison to other pool companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
* For repairs and equipment installations - overall, how would you rate our repair department?
 
Excellent
 
Good
 
Fair
 
Poor
 
 
 
* Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
* Overall, how satisfied are you with the level of service from our office/billing staff?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Disatisfied
 
Highly Disatisfied
 
 
 
Do you have any suggestions and/or comments for improvements?
   
 
 
 
Thanks for completing the survey. If you like, you can write up a testimonial in the space provided. Please remember to leave a name and / or town where you receive service.