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Can I download the results of my survey into Excel for further analysis ?

We provide you with the ability to download the Raw Data in a CSV format (which can be imported into Excel spreadsheet). You can then create charts and do detailed analysis offline with your results.

Go To:

  • Login »  Surveys »  Reports »  Export Data
  • The Excel file will be emailed to the email address specified under your User Profile (as an attachment). You can also download it from the Download Center page.
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When saving/downloading the file offline please rename the file.

What different options are available for downloading?

Following are the options available:

  • Include Open-Ended Text Data: When enabled Open-Ended Text Data is included in the file. This option is enabled by default.
  • Include Raw Data: A separate Raw Data sheet is included in the Excel file. This option is enabled by default.
  • Display Question Codes instead of Text: Check this option if your question has large amount of text or includes Images/HTML. Instead of Question Text Question Codes will be downloaded for easier understanding of the Reports.
  • Display Answer Values: By default answer option text / values are not included in the reports. To download answer option text enable this option.
  • Report Options: You can either download the entire data set along with analysis or only the Overview Analytics.
  • Data Filter - Time: You can filter the report based on time so data for only a particular time period is included.
  • Data Filter - Response Status: You can download data based on the Response Status.

The downloaded file does not contain Text Data

Please make sure you select the check box for : Include Open-Ended Text Data>

The downloaded file does not contain Raw Data / Individual Responses

Please make sure you select the check box for : Include Raw Data

I get an error when opening the file in Excel

Excel has certain limitations such as:

  • Column Limit: 255
  • Row Limit: 64k
  • cell contents (text): 1,024 Characters

In addition to this there are also other limitations because of which excel may be unable to load the file. The solution for this problem is to download a CSV-Raw Data file or the SPSS (.sav) file use that file.

QuestionPro cannot do anything about these limitations. These are limitations imposed by Microsoft/Excel not QuestionPro.

I have more than 10,000 responses however, raw data sheet in the downloaded excel file only has 10,000 responses.

Due to technical reasons we have limited the number of responses available in the raw data sheet to 10,000. If you have more than 10,000 responses please download a separate CSV-Raw Data file. CSV-Raw Data file will contain all responses.

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