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Glass Panel Reliability Survey
This survey seeks your opinions and experience on long-term use of the popular EFIS systems installed in late model certified aircraft. For this survey we are looking for feedback on units which have been in the field for at least four years. No newer models, please. We're interested in experience from private owners, flightschools and fleet operators.
Not that for this inquiry, we are primarily interested in singe-engine piston aircraft and certified OEM only. We'll look at the aftermarket systems such as Aspen and Chelton in another survey.
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| What year airplane is your system installed in? (Please use a four-digit number such as 2005.) | | |
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| What type of aircraft is your system installed in? |
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| About how many hours are on the airplane/EFIS | | |
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| About how many hours a year do you fly the airplane? |
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| Which EFIS system is installed in your airplane? |
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| How would you describe the overall reliability of the system you use? |
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| What has been the frequency of required repairs? By repairs, we mean that you had to take it to the shop for an issue that required a repair you had to pay for. |
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| If you had repairs, how long was the aircraft down? |
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| Were the repairs covered under warranty? |
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| If offered, did you buy an extended warranty? |
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| If you bought the extended warranty, was the expenditure worth it? | | |
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| For repairs not covered under warranty, about how much have you spent on repairs and maintenance, not counting database purchases? |
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| Considering reliability and frequency of repair, feel free to comment on the details: | | |
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What was the nature of required repairs?
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| If you have any detailed comments on the nature of the failure or required repairs, feel free to add them here. | | |
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| As far as the overall responsive of the company in delivering support and repairs, how would you describe your experience? |
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| As far as the timeliness of the repair or support, which describes your experience? |
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| How difficult was it to find training to learn the system? |
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| How satisfied are you with the following:
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| With regard to the cost of ownership of an EFIS system, which describes your view? |
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| Which best describes your overall attitude in owning and/or flying an EFIS system? |
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| Knowing what you know now, how likely...
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| Whether you buy regular updates or not and not counting required repairs, what do you estimate the annual ownership costs are for your EFIS. This includes databases and subscriptions for weather, but not repairs. |
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| Do you buy regular database updates? |
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| With regard to the cost/value of database updates, which describes your opinion? |
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| Finally, if you were sitting across the table from the CEO of the company that made your EFIS, what suggestions would you make? | | |
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| Name: | | | | E-Mail Adress: | | | | Daytime Telephone #: | | |
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