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Aviation Consumer Garmin GTN-series User Survey

Thanks for clicking into our Aviation Consumer Garmin GTN-series user-satisfaction survey. The answers you provide here will be used to produce a user satisfaction report for any of the Garmin GTN 600 or 700-series navigators, which are now considered state of the art for navcomm products.

Although we have asked for your name, e-mail address and phone, this information is only for our staff use in case we have additional questions. It won't be shared with anyone or used outside of the Aviation Consumer staff.



 
 

Aviation Consumer Garmin GTN-series User Survey

Thanks for clicking into our Aviation Consumer Garmin GTN-series user-satisfaction survey. The answers you provide here will be used to produce a user satisfaction report for any of the Garmin GTN 600 or 700-series navigators, which are now considered state of the art for navcomm products.

Although we have asked for your name, e-mail address and phone, this information is only for our staff use in case we have additional questions. It won't be shared with anyone or used outside of the Aviation Consumer staff.



 
 
 
What type of aircraft do you own or operate?
 
A certified single-engine aircraft.
 
An amateur-built singe-engine aircraft.
 
A certified twin-engine aircraft.
 
A turbine or jet aircraft.
 
Other

 
 
 
What type of flying do you do?
 
Mostly personal with some business.
 
Mostly business with some personal.
 
For-hire flying.
 
Corporate flying.
 
Other
 
 
 
 
What type of GTN navigator do you own? (For this question, we're not interested in other avionics in the panel.)
 
GTN650
 
GTN750
 
Both a GTN650 and 750
 
Other GTN series product
 
Other
 
 
 
 
About how many hours have you flown the GTN?
 
Under 50 hours.
 
50 to 100 hours.
 
150 to 200 hours.
 
More than 200 hours.
 
Other
 
 
 
 
As far as flight operations, which is most true?
 
I fly mostly VFR.
 
I fly a mix of IFR and VFR.
 
I fly mostly IFR, whether IMC or VMC.
 
Other
 
 
 
 
How would you describe your level of satisfaction with the GTN's touchscreen interface?
 
Very satisfied.
 
Somewhat satisfied.
 
Neutral or I'm not sure.
 
Somewhat or very dissatisfied.
 
 
 
Use this space for any comments on the touchscreen interface:
   
 
 
 
How would describe your experience in learning how to operate the GTN series?
 
It was very easy.
 
It was somewhat challenging.
 
Neutral or I'm not sure.
 
It was difficult or very difficult.
 
 
 
Use this space for general comments on your opinions on how easy or difficult it is to operate the GTN products.
   
 
 
 
How did you learn to operate the GTN?
 
My avionics shop checked me out.
 
A CFI trained me.
 
I used Garmin's training materials.
 
I taught myself.
 
Other
 
 
 
 
If you have experience with previous Garmin or other avionics products, how does the GTN compare in ease of use?
 
It's much easier.
 
It's somewhat easier.
 
Neutral or I'm not sure.
 
It's somewhat or far more difficult.
 
Other
 
 
 
 
If your GTN is integrated with other boxes in the panel, such as lightning detection gear or a transponder, how satisfied are you with the functionality of that integration?
 
Very satisfied.
 
Somewhat satisfied.
 
Neutral or I'm not sure.
 
Somewhat or very unsatisfied.
 
Other
 
 
 
 
Use this space to comment on any issues with integration.
   
 
 
 
With regard to overall reliability, which is most true?
 
The GTN has been very reliable.
 
I've had some reliability issues with it.
 
Neutral or I'm not sure.
 
The GTN has been somewhat or very unreliable.
 
Other
 

 
 
 
How many, if any, repairs have you had on your GTN?
 
No repairs.
 
One or two repairs.
 
Three or more repairs.
 
Other
 
 
 
 
Were the repairs done under warranty?
 
Yes
 
No
 
I didn't have any repairs.
 
 
 
If you had repairs done under warranty, how satisfied were you with warranty performance?
 
Very satisfied.
 
Somewhat satisfied.
 
Neutral or I'm not sure.
 
Somewhat or very dissatisfied.
 
I haven't had repairs.
 
 
 
Overall, how would you rate Garmin's support of your GTN product?
 
Very good.
 
Satisfactory.
 
Neutral or I'm not sure.
 
Not very good.
 
Poor.
 
 
 
Overall, how would you rate your satisfaction with the purchase of a GTN navigator?
 
Very satisfied.
 
Somewhat satisfied.
 
Neutral
 
Somewhat dissatisfied.
 
Very dissatisfied.
 
Other
 
 
 
About how long did the installation take and what was the total cost?
   
 
 
 
Now that you've done the upgrade, has the GTN installation improved your mission capability?
   
 
 
 
With regard to cost/value, which describes your view?
 
Very high value for the cost.
 
Satisfactory value.
 
Neutral or I'm not sure.
 
Poor or very poor cost/value.
 
 
 
Knowing what you know now, how likely would you be to buy a GTN navigator again?
 
Very likely.
 
Somewhat likely.
 
Somewhat unlikely.
 
Very unlikely.
 
I'm not sure.
 
Other
 
 
 
Finally, use this space or any general comments. If you could sit down with the GTN development team, what would you tell them?
   
 
 
 
Name:
   
E-Mail Adress:
   
Daytime Telephone #:
   
 
Please contact [email protected] if you have any questions regarding this survey.
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