100%
Exit Survey
How long have you been referring patients to Roberts Home Medical?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you refer patients to Roberts Home Medical?
Don't Use
Daily
Weekly
Monthly
Quarterly
Which products/services do you refer to Roberts Home Medical? (check all that apply)
Oxygen
Wheelchairs
Beds
CPAP/BiPAP
Nebulizers
Walkers, commodes, misc. DME
Other
Comment:
How would you rate your overall level of satisfaction Roberts Home Medical?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Quality of service
Timeliness of delivery staff
Knowledge of staff
Comment:
How do we rate in comparison to other home medical equipment companies that offer the same or similar services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How likely are you to recommend Roberts Home Medical to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
Loading...
close
Loading...
Close
qprun2.questionpro.net