|
Hello:
You are invited to participate in our class project. Four people will be invited to complete this survey that asks questions about the Ad-Aware technical document you received via e-mail. It will take approximately fifteen minutes to complete this questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
|
| |
|
|
|
| |
| * Please enter your name: | | | | * Please enter your occupation: | | | | * Please enter your e-mail address: | | |
|
|
|
|
| |
| * What is your overall rating of the Ad-Aware installation instructions? |
| |
|
|
|
|
| |
| If you were not totally satisfied with the Ad-Aware installation instructions, please describe the reasons for your dissatisfaction. | | |
|
|
|
|
| |
| * Was the process for getting your Ad-Aware questions resolved: |
| |
|
|
|
|
| |
| If you were not totally satisfied with the process of getting your Ad-Aware questions resolved, please describe the reasons for your dissatisfaction. | | |
|
|
|
|
| |
| * Would you say the value of Ad-Aware protection is: |
| |
|
|
|
|
| |
| * All things considered, over the next 3 months how likely are you to install Ad-Aware? |
| |
|
|
|
|
| |
| If you will not install Ad-Aware, please describe the reasons for your dissatisfaction. | | |
|
|
|
|
| |
| * The images used in the Ad-Aware instructions were very helpful. |
| |
|
|
|
|
| |
| * The Ad-Aware process information was very helpful. |
| |
|
|
|
|
| |
| * Would you say the Ad-Aware instructions effectiveness was: |
| |
|
|
|
|
| |
| * The Ad-Aware instructions were very educational. |
| |
|
|
|
|
| |
| * The Ad-Aware instructions were very easy to follow. |
| |
|
|
|
|
| |
| * The Ad-Aware document was visually appealing. |
| |
|
|
|
|
|
| * Were you successful installing the Ad-Aware program? |
| |
|
|
|
|
| |
| Were there any mechanical issues? | | |
|
|
|
|
|
| * Would you recommend this documentation to others who need help installing Ad-Aware? |
| |
|
|
|
|
| |
| Comments / Suggestions for improvement? | | |
|
|
|
|
Loading...
