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Hello:

You are invited to participate in our survey of ex ADT Fire and Security, or associated companies, Sales Employees. In this survey, approximately 200 people will be asked to complete questions about your impressions of Sales Recruitment, Employment and Reasons for Leaving the company. It will take approximately 15 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn from your impressions and opinions.


Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tony McGrory - Six Sigma Black Belt on 07703 340 435 or by email at:- [email protected]


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
* Name
   
* Job Title (Whilst with ADT)
   
Current Telephone Number
   
* APC / Location of Employment with ADT
   
Manager's Name
   
 
 

How did you apply to work in the Sales Department ?
 
Internal Transfer
 
Employment Agency
 
Advertisement
 
Engineer to Sales Scheme
 
ADT Career Web Site
 
Monster.Com
 
Job Centre
 
Contacted Company by Phone
 
Contacted Company by Letter
 
I Was Contacted by the Company
 
I Rejoined the Company
 
I Was Referred by a Company Employee

 
 
Please select one or more of the following..
Which Sales Channel did you work in?
Core Sales System Sales Service Sales Residential Small Business High Security (HSG) National Accounts Dealership Other
 
 
 
If you have checked Other please specify......
   
 
 

How long were you employed by the company ?
 
 

Please check each of the product types that you were involved in selling.
 
Intruder Security
 
High Security Systems
 
CCTV
 
Access Control
 
EAS - Tagging
 
Fire Systems
 
Extinguishing
 
Emergency Lighting
 
BMS
 
Care Communications
 
Alarm Monitoring/Comms
 
Other

 
 
 
If you have checked Other please specify......
   
 
 

Please select the main product type that you were selling from the drop down list
 
 
THE FOLLOWING QUESTIONS RELATE TO YOUR EMPLOYMENT EXPERIENCES, IMPRESSIONS AND OPINIONS FORMED WITHIN THE COMPANY CULTURE....
I was sufficiently informed of the priorities and direction of the department, by my boss.
Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 

How would you rate the effectiveness of your induction into the company?
Very Effective Good Adequate Poor Very Poor Did not receive an induction
 
 
 
The amount of work I was expected to do in my job with (ADT/Tyco) was reasonable.
Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 
 
I was provided with adequate information which enabled me to do my job well.
Strongly Agree Agree Disagree Neutral Strongly Disagree
 
 
 
The territory assigned to me was adequate to allow me to achieve my targets
Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 

The targets assigned to me were achievable.
Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 

Did you have a PSP (Personal Sales Plan), agreed with your boss or team leader?
Yes No
 
 

If you did have a PSP, how often was it reviewed with your bossor team leader?
Weekly Monthly Quarterly Annually Not at all
 
 

Did you have any 'field accompanied visits' by your boss or team leader?
Yes No
 
 

Did you receive any 'field accompanied' coaching or training by your Boss or others?

Select a minimum of one or more options....
 
Boss
 
Trainer
 
Team Leader
 
Experienced Colleague
 
Did not receive accompanied help

 
 

How many formal company or external training courses did you attend during your employment with the company?
More than 5 courses 5 courses 4 Courses 3 Courses 2 Courses 1 Course No Courses attended
 
 
 
Please tick as many types of course on the following list.. that you attended and received training in:-
 
Company Induction
 
Health & Safety
 
Ethical Code of Conduct
 
Tyco Integrity Matters
 
Performance Matters or Appraisals
 
ADT Product(s) Training
 
ADT IT Systems Training (ALPS, SAI, JDE)
 
Personal Computers (PC's)Training
 
Communications Product Training
 
Security Standards (BS4737, EN50131)
 
Fire Standards (BS5839)
 
Quality Stds/Procedures(BSENISO9000)
 
Data Protection
 
Territory Management Training
 
Selling Skills Training
 
Negotiating Skills Training
 
Sales Management Training
 
Communication Skills
 
Leadership & Motivation
 
Other

 
 

Please rate the overall training that you received for the products that you were expected to sell...
Very Effective Good Adequate Poor Very Poor Did not receive any product training
 
 

Were you aware that the company provides access to e-learning courses?
Yes No
 
 

Did you attempt or take any company or Tyco sponsored e-learning courses?
Yes No
 
 

If you answered "Yes" please indicate what type or types of e-learning were used
 
NETg or Skillsoft
 
ADT LMS (Gen21)
 
Six Sigma
 
Other

 
 
If you have checked Other please specify......
   
 
 
 
Company (ADT/Tyco) policies and procedures make sense to me.

Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 
 
Individual differences were respected within my department(e.g., gender, race, educational background, etc.)
Strongly Agree Agree Neutral Disagree Strongly Disagree
 
 

What were your reasons for leaving the company ?
Please select up to three of the choices below.
 
Leaving Area
 
Travel Problems
 
Domestic Reasons
 
Health
 
Maternity
 
Disablement
 
Return to Previous Company
 
Further Education
 
Broaden Experience
 
Change of Career
 
Improve Career Prospects
 
Improved Salary
 
Type of Work Unsuitable
 
No Confidence in Company
 
Clash of Personalities
 
Working Conditions
 
Emigrating
 
Transfer to Overseas Company
 
End of Fixed Term Contract
 
End of Tempoary Employment
 
Left After Warning
 
Redundancy Pending
 
Redundancy
 
Long Absentee
 
Other
 

 
 
 
Considering everything, how satisfied were you with your job?
 
Very Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Very Dissatisfied
 
Not Sure
 
 

Did you move to a job in the same industry ?
Yes No
 
 
 
What would have made you stay with the company?
   
 
 
 
Any Additional Comments/Suggestions for improvement will be extremely welcome
   
 
Please contact [email protected] if you have any questions regarding this survey.
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