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Hello, I'm Ivana Taylor. I'm currently doing some research in the area of Compressed Natural Gas Fuel Systems for SSP, a manufacturer of fittings and valves as well as a supplier of CNG fuel system components and packages.
I'm calling companies in the transportation industry to find out if you're currently using or providing CNG fuel systems. And if you are -- we want to know what you're looking for in an ideal supplier.
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| Are you currently working with CNG or Compressed Natural Gas fuel systems? |
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| (If yes) Are you buying components or systems? |
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| Who are you purchasing them from? | | |
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| How would you describe your role in the specification or purchasing process? |
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| How would you describe your company's relationship to the CNG fuel system? Would you say that you're a |
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| How far along are you in this process? (Beginning, middle, end) | | |
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| From whom are you currently purchasing the components for these systems? | | |
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| What problems or frustrations are you currently experiencing with your current CNG system or process? | | |
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| What do you see as the ideal state? | | |
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| When will you be starting the process | | |
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| When do you expect to be in full production? | | |
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| How many units are you looking at producing in 2011? What's the full production volume that you're expecting? | | |
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| Who are you currently buying from? | | |
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| What was important to you when you picked them? How's that working? What's working and what isn't? What alternatives did you look at? IF you had the chance to do it over, would you do it differently? | | |
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| What's important to you when you're buying CNG fuel components and systems? | | |
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| Notes for Importance/Performance | | |
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| In those areas where you gave less than an 8 rating, What would you have to see to get you to a 10? | | |
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| Customers : What Events Led Up to the Purchase? |
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| How did you come to decide | | |
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| What made you choose our company/product/solution? | | |
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| How can we make it easier to become your customer? | | |
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