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  1. Surveys
  2. 2017
  3. February
  4. A
  5. AskPSS Survey Test
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Questions marked with a * are required Exit Survey
 
 
* 1. For classification purposes, which of the following Emerson user groups describes you?
 
Field Device Sales Channel (RMT, Fisher, IVS, MMI)
 
PSS Field Sales Office (FSO)
 
PSS Local Business Partner (LBP)
 
PSS Sales Management/BDM
 
PSS Marketing
 
PSS Project Engineering
 
PSS Proposals Engineering
 
Others (Please describe)
 
 
 
2. Please indicate the products and services that were addressed in your AskPSS inquiries? (Select as many

products & services that apply)
DeltaV (DeltaV, DeltaV SIS) MHM (AMS MHM, CSI 2140, CSI 6500, CSI 9420, EPRO, EAM, CSI 9330) PAM (AMS Device Manager, Field Communicator, USB FF Interface)
* Proposal and Quotation Development
(Applicable ONLY to PAM)
* Commercial Pre-Sales
(does not include order management, i.e., WWCS)
- Ordering and Licensing Policy
- Sales Tools
- Product Promotion
* Technical Pre-Sales
(does not include Post-Sales, i.e., GSC)
- Product Licensing
- Product Features and Capabilities
- System Architecture
* Sales Enablement
- Competitive Analysis
- Marketing & Sales Initiatives
- Product Demonstration
 
 
 
*
3. Please evaluate your past 6 months interaction with AskPSS and rate the following on a scale of 1-10, 10 being the highest.

a. Is AskPSS able to acknowledge and answer your queries within your business requirements? 
 
 
 
* Can you please elaborate your score?
   
 
 
 
* b. Is AskPSS able to provide appropriate and quality responses to your queries?
 
 
 
* Can you please elaborate your score?
   
 
 
 
*
4. On a scale of 1 to 10, how likely is it that you would recommend AskPSS to your friends and colleagues in
addressing your pre-sales support engineering needs?
 
 
 
* What is the primary reason for your score?Comments/Suggestions:
   
 
 
 
* 5. What, if anything, could we have done better to improve your overall experience?
   
 
Please contact [email protected] if you have any questions regarding this survey.