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  1. Surveys
  2. 2005
  3. May
  4. A
  5. Atos Origin's Helpdesk Follow up
0%
 
 
Hello:

You are invited to participate in our Atos Origin's Quality Assessment Survey. It will take approximately 3 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Kevin Dozier at 817-264-8222 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 

* Were you provided a ticket number upon your initial request?
 
Yes
 
No
 
 

Was your request resolved in a timely manner?
 
Yes
 
No
 
 

Did you receive an update or status on your open request?
 
Yes
 
No
 
 

Were you contacted with the technical solution of your request?
 
Yes
 
No
 
 

Overall, how satisfied were you with the technical solution you received on your most recent request?
 
Very satisfied
 
Not at all satisfied
 
Somewhat satisfied

 
 

Did you receive a customer satisfaction verification for your most recent request?
 
Yes
 
No
 
 
 
If you answered "No" to any question please provide any additional comments/suggestions for improvement.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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