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  1. Surveys
  2. 2005
  3. May
  4. B
  5. balzers
0%
 

Dear all:

You are invited to participate in our survey for Balzers (Balinit Coatings) that would aid us in improving the quality of the services.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions so that we could improve on our offerings to serve you better.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
When was the last time you send your tools and component for Balinit coating?
 
Less than one month
 
1 to 6 months
 
6 months to a year
 
1 to 3 years
 
Over 3 years
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The Balinit coating was effective in reducing the total cost of my production
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The Balinit coating was useful in improving my tools/components' productivity
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because it is too costly
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because it did not improve my productivity
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because it did not reduce my operation costs
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because the lead time is too long
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because i do not want my company's tools to be damaged in the process of coating
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because they changed my accounts manager and I am not comfortable with the arrangement
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
The reason why my company do not invest heavily in Balinit coating is because they do not provide adequate service recovery when there is service failure
 
 
 
Are there any other comments you have for Balzer coatings?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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