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Surveys
2005
May
B
Brakpan1

Brakpan1

Your satisfaction is of paramount importance to us.

Please help us to serve you better by taking a couple of minutes to complete the form below.Your feedback will allow us to improve the level of Innovation,Quality and Service you receive from us and will enable to measure our progress over time.

Thank you for taking the time to help us to help you.

0%

* 1. On Time Delivery

Poor

Average

Good

Very good

Excellent

2.

* Early warning of delay

Poor

Average

Good

Very good

Excellent

3.

* Quality of product

Poor

Average

Good

Very good

Excellent

4.

Responsiveness

Poor

Average

Good

Very good

Excellent

5.

* Development / Innovation function

Poor

Average

Good

Very good

Excellent

6.

Administration of sales : Queries / Credit Notes

Poor

Average

Good

Very good

Excellent

7.

Administration of sales : Invoicing

Poor

Average

Good

Very good

Excellent

8.

* Administration of sales : Debt collection

Poor

Average

Good

Very good

Excellent

9.

* Efficiency of sales

Poor

Average

Good

Very good

Excellent

10.

* Quality of representatives

Poor

Average

Good

Very good

Excellent

11.

* Switchboard

Poor

Average

Good

Very good

Excellent

12.

* Visits by Senior Management

Poor

Average

Good

Very good

Excellent

13.

* Access to Senior Management

Poor

Average

Good

Very good

Excellent

14.

* Delivery Fleet

Poor

Average

Good

Very good

Excellent

15.

* Price

Poor

Average

Good

Very good

Excellent

Please contact [email protected] if you have any questions regarding this survey.

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