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Hello:
You are invited to participate in our survey .In this survey, approximately 300 people will be asked to complete a survey that asks questions about Replacement of cellular phones.It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * 1.When did you first buy a mobile phone?(Please specify month and year) | | |
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| * 2. What was your first model? | | |
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| 3.How did you get the phone? |
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| 4.Have you changed handsets? |
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| If the answer to the above question is 'No' then please answer questions 5 else proceed to question number 6 |
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| 5.Why did you not change phones? |
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| If you have replaced handsets please answer questions 6-12 |
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| 6. How many phones have you changed till now? | | |
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| 7.How did you get the phone(s)? |
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| 8. What is your latest phone? | | |
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| 9. When did you get it? (Please specify month and year) | | |
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| 10.What made you replace your handsets? |
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| 11.Please rank from 1-5 the 5 most important features you looked for in a new phone? |
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| Look |
| | | Size and weight |
| | | Camera |
| | | MP3 Player |
| | | FM Radio |
| | | Bluetooth / IR technology |
| | | E-mail / Internet |
| | | Greater memory space |
| | | Greater battery back-up |
| | | Ease of use |
| | | Polyphonic ringtones |
| | | Software downloads |
| | | International roaming |
| | | Games |
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| 12.What did you do with your old phone(s)? |
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| 13.Do you plan to replace / upgrade in the future? |
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| 14. If yes, when do you think you will replace next? | | |
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| 15.What is the approximate budget for your next phone? | | |
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16.On a scale of 1-7 where would you rank yourself in terms of "Knowledge and usage of latest cell phone technologies"
1-not at all aware
7-completely aware of technologies and usage |
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| 17.If the handset makers come up with a scheme, like a 'customer loyalty program' would ypu replace more frequently? |
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| 18.What connection do you use? |
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| 19.Which handset do you use? |
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| 23.Annual household income |
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