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Surveys
2005
April
C
Client Feedback
Client Feedback
0%
Dear Sir/Madam:
As the president of Kiosite, I want to thank you for using our product. Please help us better understand your needs by completing the survey below. Thank you for your time.
Sincerely,
Michael Novack
President
Approximately how many employees are currently employed by your company?
Approximately how many employees does your company hire on a monthly basis?
How long have you used the HireTrue Platform?
Less than 1 month
1 to 6 months
6 months to 1 year
1 to 2 years
2 years or more
Never used
How would you characterize the way the Kiosite process is working for your organization?
Better than expected
As well as expected
So far so good
Disappointing
Is the HireTrue platform saving your company interview time and facilitating a more efficient employment process?
Absolutely
I believe so
I am uncertain
I doubt it
What has your experience been navigating through and using the HireTrue platform?
Simple and Convenient
I'm Getting the Hang Of It
Manageable, With Practice
Confusing and Difficult to Use
Do you believe that this product is worth the time and expense?
Absolutely
I believe so
I am uncertain
I doubt it
The following is a list of product and service items. How satisfied are you with the HireTrue Platform on each item?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Not Applicable
Overall quality
Value
Purchase experience
Installation or first use experience
Usage experience
After purchase service (customer service, repair, help desk)
Overall, how satisfied are you with [PRODUCT]?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
Compared to other services that are available, would you say that HireTrue is:
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know or never used
How likely are you to recommend Kiosite to others?
Definitely will recommend
Probably will recommend
Not sure
Probably will not recommend
Definitely will not recommend
Never Used
If you have contacted Kiosite customer service, were all problems resolved to your complete satisfaction?
Yes, by the company or its representatives
Yes, by me or someone outside the company
No, the problem was not resolved
No problems/No contact with customer service
What would you like to tell Kiosite about your satisfaction with HireTrue that was not already asked in the survey?
Thank you for your feedback.
Please contact
[email protected]
if you have any questions regarding this survey.
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