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Dear Sir/Madam:




As the president of Kiosite, I want to thank you for using our product. Please help us better understand your needs by completing the survey below. Thank you for your time.



Sincerely,

Michael Novack

President
 
 
 
Approximately how many employees are currently employed by your company?
   
 
 
 
Approximately how many employees does your company hire on a monthly basis?
   
 
 
 
How long have you used the HireTrue Platform?
 
Less than 1 month
 
1 to 6 months
 
6 months to 1 year
 
1 to 2 years
 
2 years or more
 
Never used
 
 

How would you characterize the way the Kiosite process is working for your organization?
 
Better than expected
 
As well as expected
 
So far so good
 
Disappointing

 
 

Is the HireTrue platform saving your company interview time and facilitating a more efficient employment process?
 
Absolutely
 
I believe so
 
I am uncertain
 
I doubt it

 
 

What has your experience been navigating through and using the HireTrue platform?
 
Simple and Convenient
 
I'm Getting the Hang Of It
 
Manageable, With Practice
 
Confusing and Difficult to Use

 
 

Do you believe that this product is worth the time and expense?
 
Absolutely
 
I believe so
 
I am uncertain
 
I doubt it

 
 
The following is a list of product and service items. How satisfied are you with the HireTrue Platform on each item?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
Overall quality
Value
Purchase experience
Installation or first use experience
Usage experience
After purchase service (customer service, repair, help desk)
 
 
 
Overall, how satisfied are you with [PRODUCT]?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other services that are available, would you say that HireTrue is:
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
 
 
How likely are you to recommend Kiosite to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
Never Used
 
 
 
If you have contacted Kiosite customer service, were all problems resolved to your complete satisfaction?
 
Yes, by the company or its representatives
 
Yes, by me or someone outside the company
 
No, the problem was not resolved
 
No problems/No contact with customer service
 
 
 
What would you like to tell Kiosite about your satisfaction with HireTrue that was not already asked in the survey?
   
 
 
 
Thank you for your feedback.
 
Please contact [email protected] if you have any questions regarding this survey.
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