Client Questionaire | QuestionPro

Dear client:

As the Client Service Manager of CTN Solutions, I want to thank you for giving us the opportunity to serve you. It is very important to us that our clients feel that our service is second to none. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Thank you in advance.

Sincerely,

Clint Thierjung

Client Services Manager

In evaluating your most recent Service Call, was the quality of service you received:

Please describe if there was any particular aspect of the service experience that stood out:

*Please chose all that apply.

What qualities of the most recent CTN Consultant that assisted you, did not impress you?

How often do you contact CTN Support?

Overall, how satisfied are you , with the average response time?

** If selecting option 5 please provide contact information in text box below.

Would you recommend CTN Solutions, Inc. to others?

Are there services that CTN does not currently offer that you would like to see in the future?

*Please chose all that apply

Which of the following qualities do you most like to see in a CTN Consultant?

When placing a Service Call, CTN typically responds to my issue...

Quicker than expected

When I expected

Not as quickly as expected

Takes forever

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

Clint Thierjung

CTN Solutions, Inc.

401 Germantown Pike

Suite 202

Lafayette Hill, PA, 19444

(610)897-2020