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  1. Surveys
  2. 2007
  3. July
  4. C
  5. Client Service Satisfaction
0%
 

Hello:

You are invited to participate in my customer satisfaction survey. It will take approximately five minutes to complete the questionnaire.


Your survey responses will be stricly confidential and will be used to improve the level of service provided by Julie Vieux. Your information will be coded and will remain confidential.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


As an extra incentive Julie is offering either an iTunes or Starbucks giftcard for your participation. Follow the instructions on the thank you page to receive your thank you gift.

Many thanks.
 
 
 
Overall, I am very satisfied with the way Julie Vieux is performing on this contract.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
N/A
 
 
 
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree N/A
Julie supports the goals of my company.
Julie exhibits a high degree of flexibility and the ability to react quickly to changing needs.
Julie continues to successfully manage multiple projects simultaneously while paying strong attention to detail.
Julie has expert knowledge of Adobe CS and Microsoft .
Julie has excellent communication skills, both oral and written.
Overall, I am satisfied with the service Julie Vieux provides.
 
 
 
Strongly Disagree Somewhat Disagree Neither Agree or Disagree Somewhat Agree Strongly Agree N/A
Julie is knowledgeable and professional.
I feel like I have a good personal relationship with Julie.
Julie is making a positive contribution to my business.
Julie responds to my inquiries in a timely manner.
Overall, I am very satisfied with Julie.
 
 
 
What would be the primary reason for being very satisfied with Julie's performance?
   
 
 
 
Compared to how you felt about Julie Vieux at the beginning of this project, what would you say is the likelihood of completing another project with Julie now?
 
Better, based on performance
 
About the same
 
Worse, based on performance
 
Not sure
 
 
 
Considering the overall value of the service you paid for, was it
 
An exceptional value, worth more than you paid for it
 
A good value, worth about what you paid for it
 
A poor value, worth less than you paid for it
 
Not sure
 
 
 
Thank you for completing our survey. If you have any other comments for Julie Vieux please enter them below.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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