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Surveys
2005
June
C
Client Service Survey
Client Service Survey
Transcendent Client Service Survey
0%
In thinking about your most recent experience with Transcendent, was the quality of customer service you received:
Superior
Satisfactory
Average
Unsatisfactory
Poor
If you indicated that the customer service was unsatisfactory, would you please describe what happened?
The process to resolve any issues was:
Superior
Satisfactory
Average
Unsatisfactory
Poor
Would you please take a few minutes to describe what happened?
Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Considering the total package offered by Transcendent including customer service; how satisfied are you with Transcendent?
How likely are you to use Transcendent again?
Definitely
Probably
Might or might not
Probably not
Definitely not
Would you recommend Transcendent to others?
Definitely
Probably
Might or might not
Probably not
Definitely not
What recommendations would you offer for improving the service Transcendent provides?
Please contact
[email protected]
if you have any questions regarding this survey.
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