Conam Service Quality Evaluation

Dear Customer:

As the manager of Conam Inspection and Engineering Services, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a ...... We hope that you will accept this as a token of our good will.

Sincerely,

Tim Emmenegger

General Manager

In evaluating your most recent inspection/engineering services experience, was the quality of service you received:

Please describe if there was any particular aspect of the service experience that stood out:

The process (start to end) of having your inspection/engineering needs resolved was:

Please describe if there was any particular aspect of the process that stood out:

Conam Inspection Inspector/Representative

The inspector/representative was very courteous.

The inspector/representative handled all services efficiently.

The inspector/representative was very knowledgeable.

AP/AR

The billing/invoicing process was:

Simple and concise

Had few inconveniences

Needs improvement

My communications via (phone/email/fax) were handled promptly and efficiently :

Over the next 12 months, how likely are you to use Conam Inspection for additional services?

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact:
- Tadd Conkel

Conam Inspection & Engineering Services

600 Kaiser Drive Bldg 241
Heath, OH 43056
[email protected]
1-740-788-9188 x 14