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This survey is about a new [product/service] concept that is described as follows:
[ENTER PRODUCT/SERVICE DESCRIPTION HERE] |
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| How would you best describe your familiarity with a product/service like that described above? |
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If you are a current user, how long have you used [Product/Service]?
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How often could you find a use for this [Product/Service]?
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Based on the description, how interested would you be in buying this new [Product/Service] if priced within your budget?
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| What is it that you like most about the [Product/Service]? | | |
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| What do you like least about the [Product/Service]? | | |
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Which of the following best describes your need for this product?
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| About what would you expect to pay for a new [Product/Service] like the one described? (Nearest dollar) | | |
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| At what price would this new product begin to look inexpensive or cheap? Select one. |
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| At what price would this new product begin to look inexpensive or cheap? Select one. |
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At what price would the product begin to look too expensive? Select one.
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At what price would the product begin to look so expensive that you would never consider buying it?
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If you knew that the average price of [Product/Service] was $[Enter Price], would you expect to pay more or less to buy the described product/service?
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If you are a current user, how long have you used [Product/Service]?
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Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME]
Manager |
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| How satisfied are you with regarding the following items?
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How often do you use [PRODUCT]?
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Overall, how satisfied are you with [PRODUCT]?
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Compared to other [PRODUCT CATEGORY] that are available, would you say that [PRODUCT] is...
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Will you use/purchase [PRODUCT] again?
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How likely are you to recommend [PRODUCT] to others?
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Based on your experience with [PRODUCT], how likely are you to buy a [OTHER PRODUCT] again?
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If you contacted [COMPANY] customer service, were all problems resolved to your complete satisfaction?
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| If you have additional comments for [COMPANY] about your experience with [PRODUCT] that have not been addressed in the survey, please enter them below. | | |
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Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact: -
Company Name
Address 1
Address 2
City, State, ZipCode
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| How familiar are you with [PRODUCT]? |
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| Which of these[GENERIC_PRODUCT] have you used? |
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| How did you first hear about [PRODUCT]? |
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| Overall, how do you rate the quality of [PRODUCT]? |
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| What is it that you would most like to change about [PRODUCT]? | | |
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| Would you recommend [PRODUCT] to a friend or associate? |
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When was the last time you used [PRODUCT]?
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How often do you buy [PRODUCT]?
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| How likely are you to buy [PRODUCT] in the future? |
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