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Copenhagen Carshare Survey
 
 

How long have you been a member of the Copenhagen Carshare?
 
Less than 1 month
 
4 months or less
 
8 months or less
 
Since May 2004
 
 

How do you primarily book your reservation?
 
By Phone
 
Online
 
Both Equally
 
 

How would you rate the ease of booking for the phone reservation system?
Very Easy Easy Moderate Difficult Very Difficult
 
 

How would you rate the ease of booking for the online reservation system?
Very Easy Easy Moderate Difficult Very Difficult
 
 

How often do you reserve a vehicle?
 
Once a month
 
Twice a month
 
Once a week
 
Twice a week
 
More than twice a week
 
 

How often has the car been unavailable or missing when you had a reservation?
Never Almost never Occasionally Frequently Almost always
 
 

How often have you had issues with double booking?
(A car has been reserved for two people for the same time period)
Never Almost never Occasionally Frequently Almost always
 
 

Would you prefer a system where car access is limited to only the member who has reserved a designated time?
Yes No opinion No
 
 

Would you prefer an electronic keyless access system? (Members would have an electronic access card or comparable method)
Yes No opinion No
 
 

Have you ever been in need of emergency maintenance while using a shared car?
Yes No
 
 
If yes, would you please explain the event, and how you contacted the Copenhagen Carshare
   
 
 
 
If you have any other comments please feel free to comment here.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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