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2009
August
C
Course Quality Survey
Course Quality Survey
Customer Satisfaction Survey Management and Consultancy courses
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1. Hello:
You are invited to participate in our course quality survey. In this survey you will be asked to complete questions about the quality of your learning experience with us. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact our team at 0845 8620 140.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
2. Please confirm the course you studied with us.
CMI Level 2 Certificate/Diploma in Team Leading
CMI Level 3 Award/Certificate/Diploma in First Line Management
CMI Level 5 Award/Certificate/Diploma/Extended Diploma in Management and Leadership
CMI Level 7 Award/Certificate/Diploma/Extended Diploma in Strategic Management and Leadership
Level 5 Professional Consulting
Level 7 Professional Consulting
3. What made you choose Blueprint Education and Training Services as your learning provider.
Distance Learning
Instant course starts
Recommendation
Flexible payment options
Price
4. Why did you undertake your course. Choose all that apply.
Employer requirement
interested in subject
Career advancement
Improved employability
Learn additional skills and knowledge
To gain a recognised qualification
Other
5. How much to you agree or disagree with the following statement - "This course has imporved my skills and/or knowledge."
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
6. Please rate your satisfaction with the following aspects of your course
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Advice and guidance
Enrolment process
Speed of recieving joining instructions
Quality of learning materials
Quality of assignments
Online Learning portal ease of use
7. Please rate your satisfaction with your tutor on the following attributes.
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Approachability
Responsiveness
Quality of feedback provided
Timeliness of feedback
8. Based on your experiences would you recommend studying with Blueprint to a friend or colleague?
Yes
No
Maybe
Other
9. Please tell us what you liked most about your course and how you feel it benefited you the most.
10. Do you have any suggestions for improving this course? Please let us know as we take all feedback seriously.
Please contact
[email protected]
if you have any questions regarding this survey.
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