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  1. Surveys
  2. 2003
  3. November
  4. C
  5. COV intranet survey
0%
 

Thank you for taking the time to complete our Survey. We would like to get all of the staff as involved as possible so that we can build an intrant that will provide you with all of the things you would like to see, and present it to the users in a way that is best suited for you.
The survey will take about 5 minutes. We will use the responses from this survey to improve the functionality of the City's intranet site(the VIBE).
In addition, detailed comments and suggestions on how we can improve the site can be forwarded any time to Deyra Bladon or Jacqueline Cosgrove.
 
 

* Do you use the intranet?
 
Yes
 
No
 
 
 
Tell us how often you use the intranet.


 
Everyday
 
Once A Week
 
Once In Two Weeks
 
Once A Month
 
Rarely
 
Only to log into the Internet
 
 

* What department are you in?
 
Community Plannjng
 
Urban design
 
Building Standards
 
ETDD
 
ITS
 
Corporate Communications
 
Engineering Services
 
Development/Transportation Engineering
 
Public Works
 
City Clerk
 
Legal Services
 
Financial Services
 
Purchasing
 
Reserves and Investments
 
Budgeting and Planning
 
Human Resources
 
Recreation & Culture
 
Buildings and Facilities
 
Parks
 
Fire and Rescue
 
Council
 
City Manager's Office
 
Other
 
 
 

If you answered no to the first question, please tell us why dont you use the intranet? Please check all that apply.
 
I don't have access to a computer
 
I have access to the intranet but I don't have time to use it
 
I don't like using the intranet
 
Do not now how it works
 
Don't find it too user friendly, poor navigation
 
Have not needed to use it
 
I dont know what it is, or how I can benefit from it
 
I haven't really had time to browse through it to see what it's benefits are and how I can use it. Is there any training?
 
I dont know how to find what I am looking for
 
I dont know whats available on the intranet
 
Other
 

 
 

If you don't like using the intranet, why?
 
I don't understand it
 
I can never find what I want
 
There is nothing on it from my department
 
There is nothing of interest to me on the intranet
 
I find it all too confusing
 
Other
 

 
 

How much time do you spend on the intranet every week
 
Less than an hour
 
1-3 hours
 
4-8 hours
 
More than 8 hours
 
 

If it was available, what of the following would you use the intranet for?(check all that apply)
 
Bylaws, Minutes, Agendas
 
Capital Projects Database
 
City Engineers Information
 
Report Tracking System
 
Culture and Recreation Information
 
Downloads
 
Find Job Descriptions on the HR Site
 
Find out about different departments
 
GIS Information
 
My HR Information (vacation days left, salary review, etc)
 
Internal Audit information
 
ITS information (help desk online, create a help desk call, etc)
 
JD Edwards Information
 
Pension Fund Information
 
Photo Galleries
 
Telephone and email directories
 
Weather information
 
Event Calendars (staff events, council events, city events, etc)
 
Council Information
 
Shared Coprorate Applications
 
Other Purposes (please list all that apply)
 

 
 

What kinds of applications or services would you like to see online on the intranet? (check all that apply)
 
Request a move or setup (buildings and facilities)
 
Request a phone line or network jack
 
Create a help desk call
 
Create a health and safety inquiry
 
Request for time off
 
View availability and book a boardroom
 
View our department databases or small applications on the intranet
 
Chat
 
Staff forum (open postings)
 
View status of requests made to other departments (ie: view the status of a building permit)
 
Exchange all users emails would be posted on the intranet instead of mailing to me
 
Event calendars
 
More staff related information (employee recognition)
 
Online polls for staff input to Intranet and internet development
 
Voice / Video conferencing
 
Other (please specify)
 

 
 

* Do you generally find the information you want on the intranet
 
Yes
 
Some of it
 
Yes - But it is out of date.
 
No
 
I don't know - I don't use it
 
 
 
If you answered no to the above question, what were you looking for?
   
 
 

What additional information would you like to receive on the intranet? (check all that apply)
 
Book meetings with other staff
 
Check the lunch menu at the cafeteria
 
Create an order from the cafeteria for meetings
 
Find the latest local news information.
 
Find out about procedures - eg issuing a tender or a Request for Proposal
 
Operate personal and shared things to do lists
 
See and amend project plans, timelines and project progress reports
 
Participate in newsgroups with other staff
 
Share documents between departments
 
view an archive of all Vaughan Historcal information
 
View information on Vaughan Businesses
 
Bulletin board with Staff out of office (ie: staff on holidays, sick leave, etc)
 
Emergency information (York regional police, health and safety, EMS, etc)
 
Union information
 
Updated staff manuals (policies and procedures, benefits, etc)
 
Other
 

 
 

What would you change about the intranet if you could ?
 
Make it easier to navigate, make things more accessible
 
Put more information that relates to me on it
 
Put more information about all the departments on it
 
Provide user training
 
Change the look of it completely
 
Provide more functionality
 
Other
 

 
 

* When the CMS(Content Management System) is deployed for all City of Vaughan staff - did you know that you will be able to post content to the site yourself just by using your web browser?
 
Yes
 
No
 
I have heard about it - but I am not sure how technical I would have to be to use it
 
Other Comments
 
 
 
 
Would you say our Intranet is:
 
(7) Very Attractive all around
 
(6) Attractive
 
(5) Attractive - but not useful
 
(4) Average
 
(3) Below Average
 
(2)Below Average in looks and functionality
 
(1) Very Unattractive all around
 
 
 
How much effort did your search require before you found what you were looking for?
(Did it take a long time? Did you have to try several times?)

 
A lot less than I expected
 
Less than I expected
 
About what I expected
 
More than I expected
 
A lot more than I expected
 
 
 
From your experience, what do you find to be the biggest challenge with using our site?






 
I am new to the Internet
 
Information I am looking is not available
 
Information is not well organized
 
There is just too much information
 
Hard to navigate through the information
 
Takes too long to load a page
 
Downloadable Files or Forms are in a Format I cannot Use

 
 

* Would you like to be involved in a user group to help re-design the intranet?
 
Yes
 
No
 
Maybe - whats involved?
 
 
 
Please include your name and extension if you would like us to contact you for this user group.
   
 
Please contact [email protected] or click here if you have any questions regarding this survey.
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