1. Surveys
  2. 2005
  3. March
  4. C
  5. Creative Customer Relation Survey
0%
 
 
Over time, Creative has built upon the popularity and demand of its PC audio success to include graphics, DVD, computer telephony integration (CTI), communications, and videoconferencing. In doing so, Creative has partnered some of the industry's top technology companies and developers worldwide. Today, Creative expands the power of the personal computer with Personal Digital Entertainment (PDE) Internet solutions, comprising desktop products, Internet appliances and Internet applications and services.

We at Creative want to thank you for giving us the opportunity to serve you.Help us give you better service.By taking a couple of minutes to fill in out this survey tell us about the service that you have received so far.We apppreciate your business and want to make sure we meet your expectations.
 
 
 
How often do you use your Creative product?

 
Once a week or more often
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
 
 
How satisfied are you with Creative Products?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other electronic companies that are available, would you say that Creative is...
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
 
 
Will you use or purchase a Creative product again?
 
Definitely will
 
Probably will
 
Might or might not
 
Probably will not
 
Definitely will not
 
 
 
Would you recommend Creative to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
 
 
Based on your experience with Creative how likely are you to buy a other Creative Product again?


 
Very Unlikely
 
Unlikely
 
Somewhat Unlikely
 
Very Likely
 
Extremely Likely
 
 
 
If you contacted Creative customer service, were all problems resolved to your complete satisfaction?
 
Yes, by the company or its representatives
 
Yes, by me or someone outside the company
 
No, the problem was not resolved
 
No problems/No contact with customer service
 
 
 
If you have additional comments for Creative about your experience with products that have not been addressed in the survey, please enter them below.
   
 
 
 
Thank you for been a Creative Technology customer. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.



If you have any comments or concerns about this survey please Contact:
Creative Technology Ltd.
Milpitas, Ca,22207