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Surveys
2012
October
C
crisis communication
crisis communication
0%
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What is the best service you use in your mobile frequently?
is it important to communicate with you: text messaging or phone call, Email, website update?
text messaging
phone call
Email
Website update
is it important you trust the company you work with?
strongly agree
agree
neutral
disagree
strongly disagree
is it important you have a good relationship to the company?
strongly agree
agree
neutral
disagree
strongly disagree
is it received value from the company which make you satisfied?
strongly agree
agree
neutral
disagree
strongly disagree
is it that the company attains your expectation that make you satisfied?
strongly agree
agree
neutral
disagree
strongly disagree
is it that the company keeps the cheaper price of the service in emergency making you satisfied?
strongly agree
agree
neutral
disagree
strongly disagree
what gender are you belong to ?
Male
Female
how old are you ?
less than 25 years old
From 25 years old to less than 35 years old
From 35 years old to less than 45 years old
from 45 years old and up
What the education level do you have?
less than BA.
BA. Degree
post graduate
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