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1 ÇëÑ¡Ôñ¹ó¹«Ë¾µÄËùÊôÐÐÒµ
 
ÖÆÔìÒµ
 
½ðÈÚÒµ
 
µçÐÅÐÐÒµ
 
ÂÃÓÎÒµ
 
²ÍÒû£¬¾Æµê
 
»¥ÁªÍø,µç×ÓÉÌÎñ
 
·¿µØ²ú
 
ÐÝÏУ¬ÓéÀÖ
 
½ÌÓý
 
 
 
2 ¹ó¹«Ë¾³ÉÁ¢ÓÚÄÄÒ»Äê?
   
 
 

3 ¹ó¹«Ë¾Ô±¹¤×ÜÊý?
 
<10
 
11-25
 
26-50
 
51-100
 
>100
 
 

4 ¹ó¹«Ë¾ÓÐÊôÓÚ×Ô¼ºµÄÍøÕ¾Âð?
 
ÊÇ
 
·ñ
 
 

5 Äú¶Ô CRM (¿Í»§¹Øϵ¹ÜÀí) Á˽â¶àÉÙ?
 
·Ç³£Á˽â
 
Á˽â
 
Á˽â»ù±¾¸ÅÄî
 
²»Á˽â
 
ûÌý¹ý
 
 

6 ¹ó¹«Ë¾ÕýÔÚÓ¦ÓÃCRMϵͳ»òÓÐÆäʹÓ÷½°¸Ã´£¿ (Ñ¡ "ÊÇ" Çë»Ø´ð7-13, Ñ¡ "·ñ" Çë»Ø´ð14-20£©
 
ÊÇ
 
·ñ
 
 

7 Èç¹ûÄúµÄ´ð°¸Êǿ϶¨µÄ, ÇëÎÊÕâһϵͳʵʩÁ˶à¾Ã?
 
<1Äê
 
1-2Äê
 
2-3Äê
 
3-4Äê
 
>5Äê
 
 

8 ¸Ã¹ÜÀíϵͳÊÇÏòË­¹ºÂòµÄ?
 
¹úÄÚ³§ÉÌ
 
¹úÍ⳧ÉÌ
 
 

9 Äú¶ÔCRM²úÆ·Ö§¸¶µÄ·ÑÓÃÊÇ(ÈËÃñ±Ò)?
 
<10 Íò
 
10-20 Íò
 
20-50 Íò
 
100-500 Íò
 
>500 Íò
 
 

10 ÊÇʲôԭÒòÇýʹ¹ó¹«Ë¾ÊµÊ©CRM? (¶àÑ¡)
 
ΪÁËÌá¸ßÏúÊÛÒµ¼¨
 
ΪÁËÌáÉý¿Í»§·þÎñ¹ÜÀíˮƽ
 
ΪÁËÌá¸ßÓªÏú¹ÜÀíˮƽ
 
ΪÁËÌáÉýÆóÒµÐÎÏó·½Ãæ
 
ΪÁËÌá¸ß¿Í»§ÂúÒâ¶È

 
 

11 ¹ó¹«Ë¾ÔÚÓ¦Óà CRMϵͳÖÐËùÉæ¼°¸ÃϵͳµÄ¹¦ÄÜ, ÏîÄ¿²ãÃæÊÇÄÄЩ? (¶àÑ¡)
 
ºô½ÐÖÐÐÄ
 
¿Í»§·þÎñ¡¢¿Í»§Ö§³Ö¹¦ÄÜ
 
ʱ¼ä¹ÜÀí¹¦ÄÜ
 
ÏúÊÛ¹ÜÀí¹¦ÄÜ
 
Êг¡¹ÜÀí¹¦ÄÜ
 
ÆóÒµÍøÕ¾

 
 

12 Äú¶ÔCRM ϵͳµÄͶ×ʻر¨ÂʵÄÂúÒâ³Ì¶ÈÈçºÎ?
 
·Ç³£ÂúÒâ
 
ÂúÒâ
 
Ò»°ã
 
²»ÂúÒâ
 
·Ç³£²»ÂúÒâ
 
 

13 Èç¹ûÄúÈÏΪÄúµÄͶ×ÊûÓдﵽԤÆÚµÄЧ¹û£¬ Ô­Òò¿ÉÄÜÊÇÒÔÏÂÄÄЩ? (¶àÑ¡)
 
¹ÜÀí»úÖƲ»ÄÜЭµ÷ÔË×÷
 
Ô±¹¤µÄÅàѵ²»×ã
 
ȱ·¦×¨Òµ×Éѯ»ú¹¹µÄÖ§³ÖЭÖú
 
CRMµÄʵʩÖÜÆÚ³¤
 
ÆäËû:
 

 
 

14 ÄúÈÏΪÆóҵʵʩCRMµÄ×èÁ¦ÊÇÄÄЩ£¿ (¶àÑ¡)
 
Á÷³Ì¸ÄÔìÀ§ÄÑ
 
Ͷ×ʳɱ¾¹ý¸ß
 
ЧÒæ²»Ã÷ÏÔ
 
³§ÉÌÄÜÁ¦²»×ã
 
¹ÜÀí²¿ÃŲ»Ö§³Ö
 
¶ÔCRMÁ˽ⲻ¹»
 
ÆäËû:
 

 
 

15 Èç¹ûÄú´òË㹺ÂòCRM²úÆ·£¬½«ÏòË­¹ºÂò£¿
 
¹úÄÚ³§ÉÌ
 
¹úÍ⳧ÉÌ
 
¸ù¾ÝÐÔ¼Û±È
 
ÆäËû:
 
 
 

16 Èç¹ûÄúµÄÆóÒµ´òËãʵʩCRM, ÄúµÄÔ¤Ëã´óÔ¼ÊÇÈËÃñ±Ò?
 
<10 ÍòÔª
 
10-20 ÍòÔª
 
30-50 ÍòÔª
 
100-500 ÍòÔª
 
>500 ÍòÔª
 
~{FdK{~}:
 
 
 

17 Èç¹ûÄúµÄÆóÒµ»¹Ã»ÓÐÒýÈë ¡®CRM¡¯ ϵͳ, ÇëÎÊÊÇÒòΪÒÔÏÂÄÄЩԭÒò? (¶àÑ¡)
 
ȱÉÙ×ʽð
 
µ£ÐÄCRMµÄʵʩ¹ý³Ì¸´ÔÓ
 
ȱÉÙÈËÁ¦áíð»áíð»×ÊÔ´
 
ÔÝʱ²»ÐèÒª
 
¹ÜÀí²ã²»Ö§³Ö
 
¶ÔCRMÁ˽ⲻ¹»
 
ÆäËû:
 

 
 

18 Èç¹û¹ó¹«Ë¾´òËãÒýÈë ¡°CRM¡± ϵͳ, ÇëÎÊ×îÐèÒªÒÔÏÂÄÇЩ¹¦ÄÜ? (¶àÑ¡)
 
ºô½ÐÖÐÐÄ
 
¿Í»§·þÎñ¡¢¿Í»§Ö§³Ö¹¦ÄÜ
 
ʱ¼ä¹ÜÀí¹¦ÄÜ
 
ÏúÊÛ¹ÜÀí¹¦ÄÜ
 
Êг¡¹ÜÀí¹¦ÄÜ
 
ÆóÒµÍøÕ¾
 
ÆäËû:
 

 
 

19 ÄúÔ¸ÒâΪCRMÅàѵ¸¶·Ñô?
 
ÊÇ
 
·ñ
 
 

20 Äú´òËãÔÚδÀ´µÄ¼¸ÄêÄÚ²ÉÓà ¡®CRM¡¯ ϵͳ?
 
°ëÄê
 
Ò»Äê
 
Á½Äê
 
ÈýÄêÒÔÉÏ
 
ûÁÐÈë¼Æ»®
 
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