1. Surveys
  2. 2015
  3. June
  4. C
  5. CSAT Survey Newton

CSAT Survey Newton

Customer Survey
0%
Exit Survey
 
 
What part of the process are you evaluating?
 
Sales
 
Customer Care
 
Repair
 
Billing
 
 
From 1 to 5, how would you rate your sales executive in terms of:
LowHigh
1 2 3 4 5
* Dress code
* Ability to provide consulting services
* Knowledge
 
 
From 1 to 5, how would you rate your Customer Care experience in terms of:
LowHigh
1 2 3 4 5
* Ease to find the executive
* Ability to answer your question
* Time taken to answer your question
* Attitude
 
 
From 1 to 5, how would you rate your Repair experience in terms of:
LowHigh
1 2 3 4 5
* The time taken to restore services
* Cleanliness
* Tools used
 
 
From 1 to 5, how would you rate your Bill in terms of:
LowHigh
1 2 3 4 5
Accuracy
Timeliness of billing
Ease to understand concepts
Ease to pay bill.
 
 
 
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