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Exit Survey
 
 

Hello: You are invited to
participate in our survey [ Customer loyalty on entertainment e-ticketing]. In
this survey, approximately [20] people will be asked to complete a survey that
asks questions about [E-service towards entertainment e-ticketing in KZN]. It
will take approximately [1/one] minutes to complete the questionnaire. Your
participation in this study is completely voluntary. There are no foreseeable
risks associated with this project. However, if you feel uncomfortable
answering any questions, you can withdraw from the survey at any point. It is
very important for us to learn your opinions. Your survey responses will be
strictly confidential and data from this research will be reported only in the
aggregate. Your information will be coded and will remain confidential. If you
have questions at any time about the survey or the procedures, you may contact
[Lungani Cele] at [+27796261679] or by email at [email protected]. Thank
you very much for your time and support. Please start with the survey now by
clicking on the Continue button below.

 
 
 
*

1.      Do you attend entertainment events?

 
YES
 
NO
 
 
 
* 2. Is internet service a new trend to you?
 
YES
 
NO
 
 
 
*

3.  Do you trust internet purchasing?

 
YES
 
NO
 
NOT APPLICATION
 
 
 
*

 

4. Would you advise anyone to use e-service in entertainment? 
 
YES
 
NO
 
 
 

 



5. Would you like to see e-service ticketing running efficiently in Durban?

 
YES
 
NO
 
 
 
*  6. What is your preferred method when you wish to purchase tickets for entertainment events: electronic or face to face retail ticket purchase ?
 
Electronic
 
Face to Face Retail ticket purchase
 
 
 
*  7. Overall, how often do you use the Internet?
 

A. Almost constantly

 
B. Several times a day
 
C. About once a day
 
D. Several times a week
 
E. Once a week
 
 
 
* 8. How likely are you to purchase any internet product?
 
Extremely likely
 
Very likely
 
Moderately likely
 
Slightly likely
 
Not at all likely
 
 
 
 
 
Option 1
 
Option 2