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  1. Surveys
  2. 2005
  3. March
  4. C
  5. Customer Needs
0%
 

Hello:Partners
You are invited to participate in our survey on customers needs for turn mill centers. In this survey, approximately 25 people will be asked to complete a survey that asks questions about Customer Needs. It will take approximately 5 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact T.K. Ramesh at +91-9845036013 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
Please tell us how our new Turn Mill Center LT-2XL MC would rate on the following attributes.
1
Poor 		2
Fair 		3
Good 		4
Very Good 		5
Excellent
Quality
Cost
Features
Well built
A good value
 
 
 
Please read the following description of the LT-2 XL MC.

Concept Description:
[This is a CNC Turn Mill Center with Full C Axis.]
Internal Data Structure Error
 
 
 
Overall, what is your reaction to the LT-2 XL MC?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 
 
What other brands of Turn Mill Centers have you Sold? (Check all that apply.
 
Daweoo
 
Mori Seiki
 
Taiwanese Machines
 
I haven't sold Turn Mill Machines, but I'm familiar with it.
 
I know nothing aboutTurn Mill Machines
 
 
 
What is it that you like about the Machine? Please enter as many items as you wish.
   
 
 
 
What do you like least about the Machine?
   
 
 
 
What would be your main reason for selling the machine?
   
 
 
 
Overall, how interested are you in dealing this machine if it were available in quantity? Please check one.
 
Not at all Interested
 
Not Very Interested
 
Neither Interested nor Uninterested
 
Somewhat Interested
 
Very Interested
 
 
 
Which of the following best describes your need for this type of machine?
 
I really need this product because customers want 3 axes machines.
 
This is a improvement over what customer currently use.
 
It looks okay but is about the same as what I'm doing now.
 
My current brand would serve me better.
 
Why would I need this product?
 
 
 
Based on the market what price would you expect to pay for the LT-2XL MC?
   
 
 
 
Assuming the machine is priced 20% lower to other major brands, would you say it is a...
 
Very poor value
 
Somewhat poor value
 
Average value
 
Fairly good value
 
Very good value
 
 
 
In what ways does the LT-2XL MC appear to be superior to other brands of Turn Mill centers?
   
 
 
 
Overall, what would be your most important factors in your customer choosing a Turn Mill Center Please check most Imp. one of the three.


 
Value
 
Best performance
 
Good repair/Warranty service
 
 
 
Other than the machine itself, which of the following would most influence your customers when deciding to buy a machine?
 
Internet/Web site Presence
 
Word-of-mouth
 
Sales/service representative
 
Industry publications
 
Advertising
 
Trade shows/events
 
Guarantee/warranty offers
 
Other
 
Please contact [email protected] if you have any questions regarding this survey.
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