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  1. Surveys
  2. 2014
  3. May
  4. C
  5. CUSTOMER SATISFACTION - 2014
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Exit Survey
 
 
Hello:
We at Pel-Freez Biologicals want to thank you for giving us the opportunity to serve you. We appreciate your business and want to make sure we meet your expectations. To help us better serve you, please take a few moments to complete the following survey and please visit our website at www.pelfreez-bio.com.
 
 
Please provide your company name (optional):
   
 
 
 
What method do you generally use to contact us?
 
Phone
 
Fax
 
Email
 
 
Please let us know how important the following are to you:
Very Important Important UnImportant
Cost
Quality
Turn Around Time
Product Packaging
Product Support
Customer Service
 
 
Do you find our staff:
Strongly Disagree Disagree Agree Strongly Agree
Friendly
Prompt
Knowledgeable
Helpful
 
 
Please describe your experience:
   
 
 
Please rate the following:
Very Unsatisfied Unsatisfied Satisfied Very Satisfied
Quality of finished products
Turn around time
Cost
Adequate packaging
Product Support
Customer Service
 
 
Please describe your experience:
   
 
 
 
Thank you for taking the time to complete our survey!