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  1. Surveys
  2. 2005
  3. April
  4. C
  5. Customer Satisfaction Survey
 
As a valued customer of the Department of Internal Audit, we invite you to participate in our Customer Satisfaction Survey.
At What Stage of the audit were you involved?
 
Opening Meeting
 
Audit Work
 
Final Report

 
Please select the number that best describes your evaluaation of each component. (note NBE = No basis to evaluate)
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree NBE
The purpose and scope of the audit were clearly explained
management Concerns and suggestions were solicited and considered in the audit.
Management was kept informed throughout the audit regarding the audit status and potential audit findings.
 
 

Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree NBE
Auditors were tactful, courteous, and discreet.
Auditors had good communication skills.
Auditors maintained objectivity.
 
 

Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree NBE
The final audit report was timely.
The information in the audit report was clear and accurate
The reccomendations in the audit report improved or added value to our operations.
 
 

Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree NBE
I am satisfied with the audit process and findings.
 
 

Are there any other areas of work that you would like to hae evaluated by the Department of Internal Audit in the future?
 
Yes
 
No
 
 
 
If so, please identify:
   
 
 
 
Do you have any additional comments?
   
 
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