Sponsored by : St. Francis Institute of Management and Research - QuestionPro Academic Sponsorship Programme
  1. Surveys
  2. 2017
  3. June
  4. C
  5. Customer satisfaction survey for Techconsol
0%
Exit Survey
 
 
Hello:
You are invited to participate in our survey for Technology consultant solutions. In this survey, approximately 100  people will be asked to complete a survey that asks questions about satisfaction of customers when it comes to GPS devices and its features provided by Technology consultant services. It will take approximately 1 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Company name
   
 
 
 
*

How long have you used our
[PRODUCTS/SERVICES]?

 

Less than 6 months

 

6 months to less than 1 year

 

1 year to less than 2 years

 
Other
 

 
 
 
*

How frequently do you
purchase from us?

 
Every day
 
Every week
 

Every 2 - 3 weeks

 

Every month

 

Every 2 - 3 months

 
Every 4 - 6 months
 
Once or twice a year

 
 
 
* Which feature in our GPS device helps you the most
 
History tracking
 
Geo fence
 
Immobilizer
 
Kms summary
 
Reports 
 
Over speed
 
Ignition on/off

 
 
 
*

How would you rate
your level of satisfaction with us?

 
Highly satisfied
 

Somewhat satisfied

 

Neutral

 

Somewhat dissatisfied

 

Highly dissatisfied
 
 

How much do you rate
us on the following attributes?

Well Below Average Below Average Average Above Average Well Above Average
* Customer service
* Professionalism
*

Quality of {PRODUCTS/SERVICES}
*

Understanding customers' needs
* Sales staff
* Price
 
 
 
*

How likely are you to
continue doing business with us?

 

Very likely

 
Somewhat likely
 

Neutral

 

Somewhat unlikely

 

Very unlikely
 
 
 
*

How likely is it that
you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?

 

Very likely

 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely

 
 
 

Do you have any suggestions for improving our [PRODUCTS/SERVICES]?