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  1. Surveys
  2. 2005
  3. May
  4. C
  5. Customer Service
0%
 
 
Dear Customer,



It is our pleasure to have you on board DAALLO Airlines flight. In our continuous effort to improve quality of our service designed for you, we request you to take a few minutes of your time to complete this questionaire.

Your valuable feedback will help us measure and enhance our service delivery.

Kindly hand over your completed questionaire to one of our Cabin Crew or drop it at one of our offices in your area.

Thanking you for your support and wishing you a pleasant journey.

Abdul Wahid Al Hashmy
General Manager
DAALLO Airlines
 
 
Friendliness & Staff Effeciency
Fair Excellent Bad
How were you treated at the Ticketing counter?
Did you get correct information?
How were you treated at the airport?
How were you treated at Destination?
 
 
 
 
Baggage Check-in
Yes No
Were your bags checked in to your final destination?
Did the staff show you your tags?
Was your baggage intact?
 
 
Boarding Gate
Yes No
Was the boarding announcement clear and timely?
Was the board smooth and organised?
Did you get your allocated seat?
Did you have space for your hand bag?
 
 
In-Flight Service
Yes No Sort of
Did the cabin great well?
Were the crew friendly?
Were the crew hlepful?
Was the crew appearance to your expectation?
 
 
 
In-Flight Catering
Yes No Need Improvement
Was the choice of meal good?
Was the meal presentable?
Was the meal to your satisfaction
Was the meal served hot?
Was the quantity enough?
Did the meal appear fresh?
 
 
How Would You Rate Us?
Most Likely Very Likely Never
Is it likely that you would fly with us again?
Would you recommendt us to your friends?
 
 
About Yourself
Please give us brief comments
 
Please contact [email protected] if you have any questions regarding this survey.
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