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| In evaluating the overall IVP Sampler performance, was the quality of service you received: |
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| The customer service representative as very courteous. |
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| Was there anything about the courteousness of the service that stands out as being superior? |
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| What about the IVP Sampler could be improved? |
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| The waiting time for having my question addressed was satisfactory. |
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My phone call was quickly transferred to the person who best could answer my question.
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