1. Surveys
  2. 2017
  3. January
  4. C
  5. Customer Support Netformx
0%
Questions marked with a * are required Exit Survey
 
 
*






Please rate your overall satisfaction with the ability of the Technical Support team to resolve your issue


 
5 - Very Satisfied
 
4 - Satisfied
 
3 - Neutral
 
2 - Dissatisfied
 
1 - Very Dissatisfied
 
 
 
*






Please rate your satisfaction with the follow through on the commitments of the Support Representative


 
5 - Very Satisfied
 
4 - Satisfied
 
3 - Neutral
 
2 - Dissatisfied
 
1 - Very Dissatisfied
 
 
 
*







Please rate your satisfaction with the courteousness and professionalism of the Support Representative


 
5 - Very Satisfied
 
4 - Satisfied
 
3 - Neutral
 
2 - Dissatisfied
 
1 - Very Dissatisfied
 
 
 
*







Please rate your satisfaction with the knowledge and familiarity of your issue by the Support Representative


 
5 - Very Satisfied
 
4 - Satisfied
 
3 - Neutral
 
2 - Dissatisfied
 
1 - Very Dissatisfied
 
 
 
*







Please rate your satisfaction with the promptness of the resolution of your support case


 
5 - Very Satisfied
 
4 - Satisfied
 
3 - Neutral
 
2 - Dissatisfied
 
1 - Very Dissatisfied
 
 
 
Please share any additional feedback on your experience or on how we can improve our service to you