Surveys 2014 September D DDL Version-VRN National Outlet Center Survey (201

DDL Version-VRN National Outlet Center Survey (201

Welcome to our survey. We appreciate your input and opinions. All individual responses will be held in strictest confidence; only aggregate results will be released. Thanks again for your help.     1. How many times in the past 12 months have you shopped at the following types of shopping venues (including online) for apparel, shoes or fashion accessories? None 1-3 Times 4-6 Times 7-9 Times 10-12 Times (Up to once/month) 13-24 Times (Up to twice/month) 25-36 Times (Up to 3 times/month) 37+ Times (More than 3 times/month) Enclosed Mall Open Air "Lifestyle" Fashion Center (with stores like Ann Taylor, Chico's, Banana Republic, etc.) Outlet/Factory Outlet Center Large Open-Air Centers (with stores like Target, Marshalls, TJ Maxx, etc.) "Main Street" or Free-Standing Stores (including local and national stores) Any Retail Store Website Online Fashion Retail Sites (such as Amazon, Rue La La, Gilt, Wanelo, etc.)       2. In your opinion, which one of the following shopping venues represents the place where you get the best quality for the least amount of money for fashion/clothing items that you purchase for yourself and your family?   Enclosed Mall   Open Air "Lifestyle" Fashion Center (with stores like Ann Taylor, Chico's, Banana Republic, etc.)   Outlet/Factory Outlet Center   "Main Street" or Free-Standing Stores (including local and national stores)   Any Retail Store Website   Online Fashion Retail Sites (such as Amazon, Rue La La, Gilt, Wanelo, etc.)       3. From the following list, what are the top reasons that influence your choice to shop at an outlet center? Please select all that apply.   The brand names that are represented in outlets   The number and variety of stores in one place   The value outlet centers deliver   The location (i.e. close to my home)   The shopping experience   None of the above/not applicable/not certain       4. How long does it take you to get to the outlet center that is closest to where you live?   Less than 15 minutes   15-29 minutes   30-59 minutes   60-89 minutes   90 minutes to less than 2 hours   2 hours to less than 2 1/2 hours   2 1/2 hours to less than 3 hours   3 hours to less than 3 1/2 hours   3 1/2 hours to less than 4 hours   4 hours or longer   Not applicable/not sure       5. Which of the following reasons describe why you do not shop at outlets or do not choose to shop at outlets more often? Please select all that apply.   I don't like the experience - i.e. the crowds, the parking, etc.   The closest outlet is too far from where I live   Outlets do not have the stores/brands that I like   The quality of the merchandise does not represent good value   I prefer/sometimes prefer to shop at regular retail stores   None of the above/not applicable/not certain   Already shop at outlet centers on a frequent basis       6. Are there any other reasons you do not shop at outlets or do not choose to shop at outlets more often?       7. Which of the following would positively influence you to shop more often at outlet centers? Please select all that apply.   Improved aesthetics to make the center more attractive   Locations closer to where you live   More of the specific stores I like   More sit-down restaurants   Easier layout to make finding and shopping at the stores more convenient   More food court eating places   None of the above/not applicable   Not sure/uncertain       8. Are there any other things that would positively influence you to shop more often at outlet centers?       9. Which of these amenities / features would cause you to shop more often at an outlet center? Please select all that apply.   More restrooms   Children's play area   Smartphone apps that alert you to specific deals while in the center   More benches and seating areas   Concierge/personal shopper services   None of the above/not applicable/not certain       10. Are there any other amenities / features that would cause you to shop more often at an outlet center?       11. How important to you are brand names in the apparel, shoes and accessories you choose to buy?   I'm not particularly aware of brand names   I'm aware of, but not influenced by brand names   Brand names sometimes influence what I choose to buy   Brand names usually influence what I choose to buy   Brand names always influence what I choose to buy   Not sure/uncertain       12. Which of the following best describes your attitude toward shopping for clothing?   I almost never buy clothing at full price   I seldom buy clothing at full price   I occasionally buy clothing at full price   I balance my clothing purchases between full price and off-price   I buy the clothing I want. Price is a secondary concern   Not sure/uncertain     13. How would each of the "anchor" stores below influence your visit to an outlet center? Would make special trip just for this store Would plan on visiting this store Might or might not visit this store Not likely to visit this store Definitely would not visit this store Not familiar with this store Neiman-Marcus Last Call Saks Fifth Avenue Off 5th Bloomingdale's (Outlet) Nordstrom Rack Old Navy Outlet Lord & Taylor IKEA     14. When did you most recently visit each of these anchor stores? Within the past week Within the past two weeks Within the past 30 days Within the past 31-60 days Within the past 61-90 days Within the past 3-6 months Within the past 6-12 months More than a year ago Never been Neiman-Marcus Last Call Saks Fifth Avenue Off 5th Bloomingdale's (Outlet) Nordstrom Rack Old Navy Outlet Lord & Taylor IKEA       15. Which of the following stores have you visited at least once within the past 90 days?   T.J. Maxx   Stein Mart   Macy’s   Kohl’s   Target   JCPenney   Walmart   Marshalls   None of the above       16. Which of the following stores do you prefer to see in an outlet center you would choose to visit? Please select all that apply.   Express   Adidas   Burberry   Abercrombie & Fitch   Columbia Sportswear   DKNY   Aldo   Ann Taylor   Brooks Brothers   American Eagle Outfitters   Chico's   Crate and Barrel   Banana Republic   Coach   Aeropostale   Cole-Haan   None of the above/not sure       17. Continuing in the same vein, which of the following stores do you prefer to see in an outlet center you would choose to visit? Please select all that apply.   Michael Kors   Nautica   Kenneth Cole   Lucky Brand   J. Crew   GAP   Forever 21   New York & Co.   Kate Spade   Jones New York   Lululemon Athletica   LOFT   H & M   Famous Footwear   Nike   Jos. A. Bank   None of the above/not sure       18. Now among our last grouping, which of the following stores do you prefer to see in an outlet center you would choose to visit? Please select all that apply.   Theory   White House | Black Market   VF Outlet   The North Face   Under Armour   Polo Ralph Lauren   Vineyard Vines   Prada   Tory Burch   Tommy Hilfiger   Restoration Hardware (RH)   Victoria's Secret   Williams-Sonoma   Nine West   Vince   None of the above/not sure       19. In terms of overall value received – that is, the combination of quality, selection & price – would you say your favorite outlet center is providing value that is better than, about the same, or worse as compared to the past few years?   Better than   The same   Worse than   Not sure/uncertain       20. Which one of the following best describes your personal attitude toward fashion and the way you dress?   Unconcerned with Fashion   Aware of Fashion, but Don't Care   Mainstream-Conservative   Trendy/Fashion Forward   On the Cutting Edge of Fashion   Not sure/uncertain       21.  Approximately how much did you spend in the past 12 months on yourself for apparel, shoes and accessories?   Under $500   $500 to $749   $750 to $999   $1,000 to $1,499   $1,500 to $1,999   $2,000 to $2,499   $2,500 to $2,999   $3,000 or more   Not sure/uncertain       22. How much did you spend on your most recently purchased pair of jeans?   Haven't purchased jeans recently   Under $20   $20-$29   $30-$39   $40-$49   $50-$74   $75-$99   $100-$124   $125-$149   $150-$199   $200-$299   $300 or more   Not sure/uncertain       23. Based on the following responses, how often would you say you dine out?   None/Don't Typically Dine Out   Once a Month or Less   2-3 Times a Month   Once per Week   Twice per Week   3-4 Times per Week   5-6 Times per Week   Daily/Once per Day   2 or More Times per Day   Not sure/uncertain       24. Approximately how much do you spend per month on dining out?   Less Than $50   $50-$100   $101-$150   $151-$250   $251-$350   $351-$500   $501-$750   $751-$1,000   $1,001-$1,500   $1,501-$2,000   $2,001-$2,500   More Than $2,500   Not sure/uncertain     25. At which, if any, of these shopping venues (including online) do you plan to conduct your 2014 holiday shopping? Please select all that apply. Yes No Not sure Enclosed Mall Outlet/Factory Outlet Center Open Air "Lifestyle" Fashion Center (with stores like Ann Taylor, Chico's, Banana Republic, etc.) Large Open-Air Centers (with stores like Target, Marshalls, TJ Maxx, etc.) "Main Street" or Free-Standing Stores (including local and national stores) Any Retail Store Website Online Fashion Retail Sites (such as Amazon, Rue La La, Gilt, Wanelo, etc.)     26. Among the holiday shopping venues you plan to visit (repeated below), approximately what percentage of your 2014 holiday purchases do you anticipate will be made at each? Less than 10% 10% to 24% 25% to 49% 50% to 74% 75% or more Enclosed Mall Outlet/Factory Outlet Center Open Air "Lifestyle" Fashion Center (with stores like Ann Taylor, Chico's, Banana Republic, etc.) Large Open-Air Centers (with stores like Target, Marshalls, TJ Maxx, etc.) "Main Street" or Free-Standing Stores (including local and national stores) Any Retail Store Website Online Fashion Retail Sites (such as Amazon, Rue La La, Gilt, Wanelo, etc.)     27. In the past 90 days, in which, if any, of the following online shopping activities have you participated while looking for apparel, shoes or fashion accessories? Visited One or More Shopping Sites? Used Sites to Compare Prices? Accessed Coupons? Made Purchases? Have not used for any of these activities Do not have this type of device At-home Internet Mobile-Tablet Mobile-Smartphone       28. If your favorite outlet center were to develop a mobile app which could sense when you were in the center and notify you of special retailer sales and promotions, how likely would you be to download and use that app on your smartphone?   I would definitely download and use   I would not download and use   I am undecided     29. In the past 90 days, how recently have you visited the fashion sites listed below? None/have not visited 1-3 Times 4-6 Times 7-10 Times More than 10 Times Rue La La Gilt HauteLook Amazon.com Nasty Gal Wanelo Zulily     30. Among the sites that you have visited (repeated below), how much did you spend on your most recent visit? Nothing Under $50 $50 to $100 $101 to $250 $251 to $500 More than $500 Rue La La Gilt HauteLook Amazon.com Nasty Gal Wanelo Zulily     31. How likely are you to use each of the following means to receive sale information and/or sales coupons for apparel? Already Using Don't Use Now, but Likely to Use in Near Future Do Not Use/Unlikely to Use Not Sure/ Uncertain Emails from stores I have chosen Emails from shopping centers I have chosen Shopping center websites Mobile/smart phone applications Facebook Twitter Pinterest Websites like Rue La La, Gilt, etc. Retail store websites Customer loyalty clubs/programs Hotel staff/In-room guide/Tourist publication Displays & signage throughout a shopping center Direct Mail Newspaper       32. What would be your most preferred method of communication for receiving sale information and/or sales coupons for apparel?   Emails from stores I have chosen   Emails from centers/malls I have chosen   Mobile/Smart Phone Apps   Social sites like Facebook/Pinterest   Twitter   Shopping center websites   Direct mail to my home   Newspaper(s)   Other   None of the above/not sure Please specify preferred method:       THESE LAST FEW QUESTIONS ARE ASKED TO HELP US CATEGORIZE ALL THE INFORMATION YOU HAVE GIVEN US.       33. Which category best reflects your employment status?   Manager/Proprietor/Technical/Professional   Homemaker/Full-time stay-at-home parent   Clerical/Administrative   Laborer/Craftsperson   Self-employed   Armed Services/Military   College student   High school student   Other student   Retired   Not employed   Other       34. Which of these categories best describes the highest level of education you have completed?   Less Than High School   Some High School   High School Graduate   Associate's/Vocational School   Some College   College Graduate   Post College Graduate       35. How many children under age 18 live in your household?   No Children   One Child   Two Children   Three or More Children       36. Which of these categories best describes you?   Caucasian   African-American   Hispanic/Latino   Asian/Pacific Islander   Native American   Other race       37. Are you of Hispanic origin?   Yes   No       38. Which of these categories best describes your age?   13-17   18-24   25-34   35-44   45-54   55-64   65-Plus       39. Which of these categories best describes your total household income before taxes?   Under $35,000   $35,000-$49,999   $50,000-$74,999   $75,000-$99,999   $100,000-$149,999   $150,000-$199,999   $200,000-$249,999   $250,000 or More       40. What is your 5-digit zip code?       41. What is your gender?   Male   Female