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  1. Surveys
  2. 2005
  3. May
  4. D
  5. Dept. Media Coordinators #1
0%
 
 
Hello:

Department Media Coordinators are invited to participate in our survey regarding services delivered by the RWC Media Services Center. It should take less than five minutes to complete the questionnaire.


We hope to use the information collected in this survey to establish a baseline for future improvements in the quality service efforts of the Media Services Center. It is very important for us to learn your department's views and concerns.


Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dave Hubble at 936-1604 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How satisfied are you with the services delivered by the Media Services Center?
 
Very satisfied
 
Somewhat satisfied
 
Neither satisfied or dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you with the technical support delivered by the Media Services Center?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you that the Media Services Center is in tune with the needs of the academic departments?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you with the phone support provided by the Media Services Center?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you that Media Services Center personnel are interested in your comments and suggestions?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you with the attention to detail demonstrated by the Media Services Center?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you with the speed of response demonstrated by the Media Services Center?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you with the competency of the Media Services Center staff?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Overall, how satisfied are you that the Media Services Center staff is attentive to complaints/concerns?
 
Very satisfied
 
Somewhat satisfied
 
Neutral/Not sure
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
What are the most important RWC media support concerns that your department has?
   
 
 
 
What are the most important RWC technology concerns that your department has?
   
 
 
 
Additional Comments/Suggestions for improving the quality service level of the Media Services Center.
   
 
Please contact [email protected] if you have any questions regarding this survey
or with suggestions for improving the quality service level of the Media Services Center.
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