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DEXIS New Hire survey

DEXIS Technical Support New Hire Training Survey
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Exit Survey
 
 
As an employee of DEXIS we want you to know your opinion matters. In an effort to improve the training provided by our Technical Support Department please fill out the following survey that will help evaluate your DEXIS New Hire Training. Participation of the survey is voluntary, confidential and greatly appreciated. Please answer all question and provided feedback were indicated. Questions and comments about the survey can be directed to La'Deshia Robinson or email [email protected].

Thank you for you valuable input,
DEXIS Technical Support Training
 
 
Please answer the following 3 questions using the rating scale of 1 (not comfortable with) to 5 (fully confident).





Rank your comfort level with the following DEXIS Software modules after going through DEXIS Training.
1 2 3 4 5
* DEXRay:
* DEXImage:
* DEXPSP:
* DEXIS CariVu
 
Rank your comfort level with installing and troubleshooting the DEXIS hardware after going through DEXIS New Hire Training.
1 2 3 4 5
* DEXIS Platinum Sensor
* DEXIS Classic Sensor
* DEXCam3 Camera
* DEXCam Sopro Cameras
 
 
* Rank your comfort level with using Wiki to find solutions to answer the calls you are getting.
 
1
 
2
 
3
 
4
 
5
 
 
 
* Was it clearly stated to you what you would cover during your DEXIS New Hire Training?
 
Yes
 
No
 
 
 
* Do you feel the length of training was too short, too long, or just right? Please explain.
   
 
 
* Was your DEXIS Training Manual a tool you reviewed outside of training notes and class? Why or Why Not?
   
 
 
Do you feel that you had enough shadow and reverse shadow time? Please explain if no.
   
 
 
* Did the person(s) you shadowed with provide explanations and guidance of the tools we use to provide support? (i.e. DEXIS Database, Bomgar, SAP)
   
 
 
Are there any reoccurring issues that you’ve seen since taking calls that were not covered in training but you feel should be?
   
 
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