DLL Customer Advocacy Interview English

Hello and Welcome:
You are invited to participate in this short interview . This interview is a part of my Internship here at DLL. You will get asked about some General IT & Work related questions. It will take approximately 10/15 minutes to complete the interview.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.

Your interview responses will be strictly confidential and data from this research will be reported only to me. Your information will be coded and will remain confidential.

If you have any questions at any time about the interview or the procedures,
you may contact Patrick Lapre at +31 (0)40 2339768 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

1. What is your name and function at DLL?

* Name :
* Function :
* Email Address :

2. What is precisely your job/task at the Customer Advocacy?

2a. How would you describe a normal workday?

2b. What is your opinion on working at Customer Advocacy?

2c. What is your opinion on working at DLL?

3. What kind of education did you follow?

3a. How did you got working at DLL?

4. What do you see in the future for the Customer Advocacy?

4a. If you could change 2 things within the IT at DLL, what would that be and Why?

5. Are there career and training opportunities within this function?

5a. Would you prefer to keep this job or want another function at DLL or somewhere else?

6. What is the weirdest thing you ever got while working here?

Thank You for your feedback and for answering these questions.