Surveys 2014 July E E-commerce with LBS (restaurant)

E-commerce with LBS (restaurant)

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Questions marked with an * are required Exit Survey

Hello: You are invited to participate in our survey E-commerce with location-based service. In this survey, approximately 10 people will be asked to complete a survey that asks questions about location-based service applying. It will take approximately 8 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dong CHEN at +44 7873530239 or by email at the email address specified below. [email protected] Thank you very much for your time and support.       * 1. How many LBS does your business register?   Foursquare   Google Places   Gowalla   Shopkick   Loopt   Open table   Yelp   Urbanspoon   Fourwhere   Vourercloud   Check.in   Where   SCVNGR   Groupon   Other         * 2. What are the reasons that you registered LBS services?   Send promotion/ reward message to target customers effectively   Market new product/ service efficiently   A lower cost approach to promote business   Popular LBS services       * 3. Do you consider registering more LBS in order to improve the ranking of your restaurant?   Yes   No       * 4. Do you think the number of the customer increases after you register LBS?   Yes   No       * 5. Do you consider the reviews of customers?   Yes   No       * 6. How do you deal with the bad reviews of customers?   Delete immediately   Response as soon as possible   Force the customer to submit a good review   Do nothing       * 7. How do you think the cost of LBS?   High   Medium   Low       * 8. Do you think that LBS will lead to too many customers with which the business could not cope?   Yes   No       * 9. What is the big issue of LBS? Do you have some suggestion for LBS improvement?